Shipping

At The Shop, we strive to ensure that your favourite snacks and sweets are delivered to you quickly and safely. Below you will find all the details regarding our shipping rates and policies.

Shipping Rates

United Kingdom

  • Standard Shipping: £15 per box to any UK postcode. for any sized box under 10kg.Europe and Southern Ireland
  • International Shipping: £25 for any sized box under 10kg.

Please note that shipping costs will be calculated at checkout based on the destination of your order.

Shipping Policy

  • Processing Time: Orders are typically processed and shipped within 2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
  • Delivery Time: We use DPD/DHL/UPS and all orders will arrive within 24 hours after the order has been picked and processed. 3-4 business days is the maximum you will have to wait, but we aim to get all orders delivered within 72 hours. For European and Southern Ireland destinations, delivery times may vary but typically range from 5-7 business days.
  • Customs and Duties: For orders shipped outside the UK, please be aware that customs, duties, and taxes may apply. These charges are the responsibility of the recipient and will vary by country.
  • Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery.

Additional Information

  • Shipping Restrictions: We currently ship to all UK postcodes, Europe, and Southern Ireland. If you require shipping to another location, please contact us directly for assistance.
  • Lost or Damaged Packages: While we take great care in packing your order, if your package arrives damaged or is lost in transit, please contact our customer service team within 48 hours of receiving your order for assistance.
  • Returns and Exchanges: Due to the nature of our products and hygiene reasons, we offer a strict no returns policy. We take great care to ensure your items arrive safely. Please ensure you fully understand the product you are purchasing.